Built on privacy and security
Turnno operates in a space that requires extra care. Here’s exactly how we approach trust and safety on the platform – for users requesting custom adult content and for the verified creators who make it.
Creator verification
Every creator must complete identity and age verification before applying to any request. Unverified accounts cannot access or fulfill requests.
Age verification
All users and creators must confirm they meet the legal age requirement before using the platform, in line with applicable regulations.
User privacy
Requests are posted anonymously. We only share the information needed to complete a request, and never display user identities publicly.
Payment security
Payments run through secure, PCI-compliant providers. Funds are held by Turnno and released only when the requester confirms delivery.
Content moderation
All requests and delivered content are subject to our content policy. Anything involving minors or non-consensual material is removed immediately, accounts are permanently banned and reported to the authorities.
Record-keeping compliance
Turnno maintains the records required under applicable content compliance regulations for all verified creators on the platform.
DMCA protection
We actively manage copyright protection and takedowns for creator content, so leaked material is removed from the web fast.
Reporting and support
If you encounter content or behaviour that violates our policies, report it directly from your account – our team reviews every report.
Have more questions? Read our FAQ or see how Turnno works.
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