Turnno Privacy Policy

Company: Turnno Ltd, incorporated in Delaware, United States

Contact: privacy@turnno.com

Introduction

Turnno ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal data when you use our platform. By using Turnno, you agree to this Privacy Policy.

Turnno is a complementary adult content platform that connects content creators ("Creators") with users ("Requesters") in a secure and discreet environment. Unlike traditional platforms, Turnno operates through an inverse matchmaking system: users post anonymous requests, and creators apply to fulfill them.

Data We Collect

We may collect and process the following categories of information:

Account Information: username, email, password, and authentication data (including Google/Chrome authentication).
Payment Information: payment details processed securely by Stripe (we do not store full credit card details).
Content Information: custom requests posted by users, content submitted by creators, and related communications.
Verification Information: identity verification data (to ensure compliance with age and content laws).
Technical Information: IP address, device details, browser information, and cookies.
Special Category Data: since Turnno is an adult content platform, certain content may fall under sensitive personal data categories. We process this only with your explicit consent.

How We Use Your Data

We use your data for the following purposes:

To provide and improve the Turnno platform.
To facilitate inverse matchmaking between requesters and creators.
To process payments through Stripe.
To ensure compliance with applicable laws (including age verification and content regulations).
To protect intellectual property through proactive DMCA enforcement.
To maintain user and creator privacy by ensuring profiles remain discreet and only visible when a creator applies to a request.
To comply with GDPR, CCPA, and other applicable privacy regulations.

Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:

Your consent (Art. 6(1)(a) GDPR).
Performance of a contract (Art. 6(1)(b) GDPR).
Compliance with legal obligations (Art. 6(1)(c) GDPR).
Legitimate interests (Art. 6(1)(f) GDPR), such as fraud prevention and platform security.

Your Rights

Under GDPR

You have the right to:

Access, correct, or delete your data.
Restrict or object to processing.
Withdraw consent at any time.
Request data portability.
File a complaint with your local Data Protection Authority.

Under CCPA

If you are a California resident, you have the right to:

Know what personal data we collect and how we use it.
Request deletion of your data.
Opt out of the sale of personal data (Turnno does not sell personal data).
Not be discriminated against for exercising your privacy rights.

Data Retention

We retain personal data for as long as necessary to provide the platform, comply with legal obligations, resolve disputes, and enforce agreements. Users may request deletion of their account and all associated data at any time.

Data Sharing

We may share your data only with:

Service providers: such as Stripe for payment processing and hosting providers for secure storage.
Legal authorities: if required by law or to protect our rights.
DMCA enforcement partners: for copyright protection and takedown requests.

We do not sell or rent personal data to third parties.

Security

We implement industry-standard security measures, including encryption, access controls, and proactive monitoring, to protect your data. However, no system is 100% secure, and we cannot guarantee absolute protection.

Cookies and Tracking

Turnno uses cookies and similar technologies to improve user experience, authentication, and analytics. Users can manage cookies via their browser settings.

International Data Transfers

As a U.S.-based company, your data will be stored on servers located in the United States. If you access Turnno from the EU/EEA, your data may be transferred outside the EEA. We ensure appropriate safeguards (such as Standard Contractual Clauses) for such transfers.

Children's Privacy

Turnno is strictly 18+ only. We do not knowingly collect or allow access to minors. Any accounts found to be in violation will be terminated.

Changes to This Policy

We may update this Privacy Policy from time to time. Users will be notified of significant changes via the platform or email. Continued use of Turnno after such updates constitutes acceptance of the revised policy.

Contact

For privacy-related questions or requests, please contact:

📧 privacy@turnno.com